We are happy to assist you. If you have a general question regarding your credit card account, please review our Frequently Asked Questions. Otherwise, contact us by phone or mail.

• LOST AND/OR STOLEN:
• If you suspect your card has been lost and/or stolen, please call our customer call center at 800-255-1513 immediately.
• PHONE
• • Customer Service
  • 800-255-1513
  • For calls outside the United States
  843-747-6376
• MAILING
• • Payment address:
  • COOP Financial Services
    PO Box 37035
    Boone, IA 50037-0035

• DISPUTE A TRANSACTION:
• To dispute a transaction, log in and click here to file a dispute on our website.
  
  
  You may also call our customer call center at 800-255-1513 if you have further questions.

• IF YOU SUSPECT FRAUD:
• • Call 800-255-1513 immediately to report any fraud. Complete the Fraud Affidavit and mail or fax to:
    
    
  • Mail:
  • Fraud Department
    PO Box 10409
    Des Moines, IA 50306-0409
  • Fax:
  • (515)457-2074